Jetour Has Your Back Long After You Leave The Lot (Here’s How!)
Buying a new vehicle is a big deal, but what happens after you drive off is where true peace of mind kicks in. At Jetour South Africa, that post-purchase experience is more than a promise. It’s a full-scale commitment backed by state-of-the-art infrastructure, industry-leading warranties, and real-world support that makes owning a Jetour not just smart, but satisfying.
Let’s take a closer look at how Jetour is raising the bar when it comes to after-sales support in South Africa.
Built-In Confidence With Every Drive
Jetour launched in South Africa with one goal in mind: to offer premium vehicles at incredible value, without compromising on backup. The brand didn’t just roll out the sleek Dashing and spacious X70 Plus. It built an entire ownership ecosystem to support every customer long after the showroom handover.
A major part of this? A dedicated parts warehouse in Midrand, Johannesburg. Stocked with over 80,000 parts and consumables, it’s there to minimise downtime and keep your car running like clockwork. No more waiting weeks for an air filter or worrying about where to find an authorised service centre.
Real Support, 24/7, All Year Round
Flat battery in the middle of the Karoo? Locked your keys inside the car while shopping? With 24/7 roadside assistance, Jetour’s got your back. This support is valid for the full duration of the 5-year/150,000 km vehicle warranty, and it’s available every single day of the year.
Jetour Roadside Assistance: 0861 888 001 | Customer Care: 010 023 3273
Service Plan And Warranty Info: Side By Side
Jetour doesn’t just talk big, it delivers. Their engine warranty covers 10 years or 1 million kilometres for first owners. Yes, you read that right. This is one of the most comprehensive warranties on offer in South Africa today. Here’s how the warranty and service plan stack up against the competition:
| Brand / Model | Vehicle Warranty | Powertrain / Engine Warranty | Service Plan |
|---|---|---|---|
| Jetour | 5 years / 150,000 km | 10 years / 1,000,000 km (engine) | 5 years / 60,000 km (all scheduled services) |
| Toyota RAV4 | 3 years / 100,000 km | — | Owner pays per service (intervals per manual) |
| VW Tiguan | 3 years / 120,000 km | — | Owner pays per service (optional plans available) |
| Hyundai Tucson | 5 years / 150,000 km | + 2 years / 50,000 km (powertrain) | 5 years / 75,000 km (services every 15,000 km) |
Service-Plan Deep Dive: What’s Covered And Why It Matters
Jetour’s 5-year/ 60,000 km Service Plan bundles all regular maintenance into one worry-free package. Here’s what owners can expect at each interval:
| Interval | Key Inclusions | Owner Benefits |
|---|---|---|
| 10,000 km/ 12 months | Oil & filter change Multi-point safety check | Ensures engine longevity; early fault detection |
| 20,000 km/ 24 months | All above, plus: Air-filter replacement Brake fluid check | Keeps breathing systems and brakes in top shape |
| 30,000 km/ 36 months | All above, plus: Cabin filter replacement Coolant level/service | Improves A/C performance; prevents overheating |
| 40,000 km/ 48 months | Repeat 10,000 km & 20,000 km services | Consolidated value, sustained reliability |
| 50,000 km/ 60 months | Full 30,000 km service again | Resets key consumables; boosts resale appeal |
Customer-Centric To Its Core
Jetour isn’t in the business of quick sales. As Jetour SA CEO Reevan Campbell puts it: “We’re here for the entire journey, not just to sell the first vehicle.”
This mindset is backed by a growing network of dealers, strategically positioned for accessibility across South Africa. Certified repair centres, luxury-level customer care, and genuine Jetour parts round out the experience. It’s all about long-term value, safety, and satisfaction.
Jetour’s warranty terms are clear, fair, and built with everyday life in mind. From natural wear and tear to exclusions like motorsport damage or unauthorised repairs, everything is laid out with zero fluff. That kind of honesty matters, especially when buying into a new vehicle brand.
Jetour Is Playing The Long Game (Are You?)
Jetour may be the new kid on the SUV block, but it’s come prepared. With over 2,000 vehicles sold in just the first few months on South African soil, this brand is already winning hearts… and garages.
So if you’re after a vehicle that comes with backup you can count on, Jetour’s commitment to exceptional after-sales support should put it right at the top of your list. Check back soon for the latest Jetour updates, insights, and ownership tips, right here on the Jetour blog.
